From our Terms & Conditions — the full policy is available on the Terms & Conditions page.
7.1. Order processing. All Orders are processed and shipped within 2 business days of order placement. Orders placed on weekends or holidays begin processing on the next business day. Once your Order ships, you will receive a confirmation email with your tracking number.
7.2. Shipping. We ship to addresses within the United States. Shipping carriers and delivery timeframes are selected at checkout, and delivery estimates begin from the date your Order ships, not the date it is placed. Once a package is transferred to the carrier, delivery times are estimates only and may be affected by carrier delays, weather, or other circumstances outside our control.
We want you to be satisfied with your purchase. If you are not, we accept returns for a full refund up to 30 days from the date of purchase. To be eligible: (a) the return must be initiated within 30 days of the original purchase date; and (b) proof of purchase (order number or receipt) is required. For the health and safety of our customers, opened or used Products may not be eligible for return except where a Product is defective or applicable law provides otherwise. To start a return, contact our customer-service team with your order number, and we will provide instructions for sending your item back.
Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued in full to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.